Operations Consultant, Client Success Coach
& Fractional Executive
Lead with confidence – Let us take the operational load off your plate.
Becca Jules & Co. offers flexible, on-demand marketing leadership and operations consulting to help agency owners streamline delivery, empower their teams, and maintain client satisfaction. Ready to reclaim your time and focus on growth? Let’s talk.
trusted by
flexible support
Feeling Overextended?
Your agency is growing (or shrinking), and your team is stretched thin, struggling to keep up with client demands. Leadership is overextended, and there’s no bandwidth to oversee every detail. Junior team members need guidance, but you simply don’t have the time to mentor them while managing projects and clients. Sound familiar?
Do you or your team struggle with:
Enter Becca Jules & Co. We provide on-demand leadership, structured processes, and team training to help your agency thrive – without added stress and oversight.
How we can help
Making Agency Growth & Operations Effortless
Do You Wish You Had?
A seasoned account director to lead client deliverables and meetings
Marketing coaching for junior team members, helping them grow while ensuring quality execution
Scalable processes and workflows to streamline operations and meet client demands
A fractional executive to step in and help with agency oversight
A trusted resource capable of handling high-level tasks to free up senior leaders
On-demand copywriting, design, and web development support and fill gaps
our solution
Invest in fractional agency support to offload projects and build your team’s capacity.
Focus on leading your agency and leave project oversight, team support, and operations in expert hands. With fractional sales, account, and project direction, you’ll have an instant increase in bandwidth and peace of mind knowing your clients and team are well cared for.
Fractional Account or Project Director
Get a dedicated fractional executive to lead and manage projects, handle ongoing meetings, and nurture client accounts for up to 45% less than the cost of a full-time hire.
Operations Consulting
Meet deadlines and improve your team’s efficiency and productivity with tailored systems, processes, and workflows designed to scale with your agency.
Fractional Sales Support
Offload the lead management, proposals and estimates, and account hand-offs to ensure seamless client onboarding and retention.
Team Coaching
Empower your team to perform at their best and build the skills needed to execute independently with customized marketing coaching.
Strategy-to-Execution Management
Leave it to a seasoned professional to transform your high-level ideas into actionable, results-driven plans executed to the highest standard.
Expand Your Agency’s Capabilities
Navigate workload fluctuations with ease with on-demand support for design, creative direction, content strategy, copywriting, and web development. Our in-house specialists can jump right in and act as an extension of your agency.
meet the
I’m not just a one-woman show. Becca Jules & Co. is a collective of hand-selected, talented senior marketers, creatives, and consultants who are specialists in their fields.
Ruby Rose Ellis
Creative Director
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Specialty: Transforming ideas into impactful brand identities and visually striking digital experiences
Bio: Ruby is an award-winning creative director and brand strategist with over 15 years of agency experience. She specializes in brand strategy, website design, UI, and visual design, crafting standout identities for mission-driven brands. Her work has been featured in global supermarkets, and she has received international recognition for her design excellence. With a talent for translating abstract ideas into cohesive, high-impact visuals, she helps businesses bring their vision to life.
William Ellis
Senior Developer
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BSc in Computer Science
Specialty: Developing scalable, high-performing websites and custom digital solutions
Bio: Will is a highly skilled developer with over five years of experience in front-end and back-end development. Fluent in HTML, CSS, JavaScript, React, SQL, Node, and Liquid, he builds everything from custom WordPress sites to fully tailored web portals. With a deep understanding of both technical efficiency and user experience, Will ensures that every project is as seamless as it is functional.
Colleen Gore
Content Strategist & Lead Copywriter
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BA in Psychology, MA in Journalism
Specialty: Transforming business owners’ stories and expertise into impactful messaging and copy that converts
Bio: Colleen is a creative, detail-oriented senior copywriter and content strategist with over 15 years of experience. She spent the last decade of her career at an agency, working with clients, developing content strategies across multiple channels and delivering conversion copywriting techniques. Thanks to a lifelong love of stories and a background in journalism, she excels at translating what brands want to say into authentic copy that resonates with their target audience.
Audrey Joy Kwan
Marketing & PR Strategist
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Masters in Business Communications
Specialty: Helping businesses and agencies navigate growth with strategic systems and leadership
Bio: Processes and systems don’t exactly rev most people’s engines. But I’m not most people. I’ve witnessed the transformative power of processes and systems again and again. For 20 years, I’ve been streamlining processes to make agencies, teams and projects run more efficiently and effortlessly. I’ve scaled teams to multiple six and seven figures, operationalized multi-million-dollar marketing projects, and worked with names like Proctor & Gamble and Pepsi.
Maryn Simrak
Photography & Videography
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Honours BA Philosophy & Post Grad Certificate in Photography
Specializing in branded and commercial shoots for a variety of well-known brands in the Bow Valley
Published in: Avenue Magazine, Calgary Herald, Rocky Mountain Outlook, 51° North Magazine
Our Values Drive Everything We Do
Transparency
Accountability
Empowering others
Work-life balance
Personal and professional growth
Faith
Mutual respect & kindness
Transparency Accountability Empowering others Work-life balance Personal and professional growth Faith Mutual respect & kindness
case studies
See how agencies just like yours have leveraged our fractional account, project, and sales support to achieve transformative results.
Studio 77
Provide fractional sales and project direction to streamline workflows and enhance team performance.
Fractional Sales Director Services
Fractional Project Direction
Sales Calls and Lead Management
Client Facing Communication
Ruby rose, founder & Creative Director
Client Experience
“It’s so nice to be able to confidently step away from the client management side of the business and focus on what I love doing in the business, knowing that Becca has all the client stuff under control.
Becca has very quickly become an integral part of our small team at Studio 77. Not only has she been an absolutely incredible Project Director, paying attention to every detail, dealing with difficult client situations, and communicating effectively with both myself and the client, but she’s also assisted with handling client enquiries, sales and lead management in such an efficient and excellent way, all whilst being in a time zone that’s 14 hours apart from myself. I would go as far as to say that hiring her has been the breath of fresh air that I, and the business needed!”
everbrave
Act as a fractional client-facing growth manager, offering coaching and operational support to scale agency services.
Fractional Growth Director Services
Individualized Team Coaching
Operational Support
Scaling Agency Services
Client Facing Communication
Brianne, Vice President
Client Experience
“Becca has been an incredible asset to our team, bringing both strategic insight and hands-on support to fine-tune processes and enhance efficiency. She seamlessly jumps in where needed, providing senior-level guidance and ensuring projects stay on track.
Beyond her expertise, Becca is fantastic with clients – personable, professional, and always focused on solutions. She has a natural ability to problem-solve, uplift others, and foster a positive, encouraging environment, all while being direct and effective in her communication.“
Carmella Marketing
Delivered project-based operational support to improve efficiency and optimize processes.
Mapped Out Agency Process
Implemented Workflows in ClickUp
Trained Agency Team
Alie M, General Manager
Client Experience
“Becca was wonderful to work with. She is professional, creative and detail-oriented. She supported us in setting up streamlined workflows in ClickUp and we are very happy with the final product. We are looking forward to working with her on other projects.”
FAQs
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I work with owners, founders, partners, and GMs at small and mid-sized advertising and marketing agencies. Before launching Becca & Jules Co., I spent a decade in agency leadership roles, including Managing Director and VP of Client Success. Whether you’re scaling or adjusting to changes, I can provide the fractional leadership you need to keep things running smoothly.
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I step in as a fractional account director or project manager to take work off the plates of senior leaders. I also offer team coaching, process and workflow development, and hands-on mentorship to help junior team members work independently, build skills, and contribute more effectively to client projects.
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Yes! As a former VP of Client Success, I excel at nurturing client relationships for business growth. In a fractional account director role, I can lead client onboarding, client management and communications, ongoing meetings, project management, and upselling—giving you more time to focus on growing your agency.
I also offer account director training, so I can mentor a new hire to take over if you decide to fill the role permanently.
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Yes! I’ve worked as an operations and digital marketing consultant in Toronto, Calgary, and Vancouver, both in-person and remotely. Wherever you’re located in Canada, I can support your agency’s needs.
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Definitely! As an online marketing consultant, I partner with agencies in NYC and across the U.S., providing fractional account direction, project management, marketing coaching, and operations consulting services.
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A fractional leader provides executive-level marketing leadership on a contract or part-time basis. I bridge the gap between your agency’s senior leadership and your clients and/or delivery team, ensuring quality execution, clear communication, and efficiency.
benefit points
How do I know if I need a fractional account director, fractional project director, operations consultant, or marketing coach?
If your agency needs leadership to oversee client relationships, manage projects, and ensure seamless account operations, a fractional account director is the right choice.
If you require hands-on leadership for project-based work, client deliverables, and team coordination, a fractional project director can help streamline execution and maintain quality.
If you’re struggling with inefficiencies, missed deadlines, or a lack of structured workflows, an operations consultant will help optimize systems, processes, and team performance.
If your junior team members need mentorship, skill development, or hands-on training, a marketing coach can empower them to execute with confidence and independence.
At Becca Jules & Co., we offer all of these services and will customize the engagement to meet your agency’s unique needs.
my clients
Working with my clients
I team up with agency leaders across the U.S., Canada, and worldwide to transform their marketing and operations. But I’m not just a name on a screen; I believe in forming real connections. If you’re in the Bow Valley area, I’d love to meet you!
Here are just a few of the incredible clients I’ve had the privilege of working with. Their success is what drives my passion for building relationships and helping marketing agencies grow.
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Canmore, AB
At the Women In Business event with Mariette of Mariette for MK -
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Canmore, AB
Bow Valley Chamber Business Excellence Awards -
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Canmore, AB
Chris & Becca, owner of Elope in Banff -
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Calgary, AB
Working with Bri and Brooke from Everbrave, providing Fractional Agency Support -
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London, Ontario
Supporting Joe, VP Sales & Marketing + Julie, Marketing Coordinator - acting as Fractional Marketing Director -
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Banff, AB
Hanging at Gathering with the Co-Founders of Hale -
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Montreal, QC
Visiting clients and partners
Areas We Serve
Proudly Serving Calgary, Toronto, Vancouver, New York City, London UK
Calgary
Toronto
Vancouver
New York
London UK
Empower Your Team & Streamline Your Agency’s Growth Today!
Tired of being bogged down in project management and oversight? Looking for marketing consultants near you? Need a fractional executive to lead your team to success? Becca Jules & Co. can help. Let’s talk!